Privacy Policy

1. Who we are

World Automatics is a B2B distribution platform for automated vending machines operating across Europe. We act as both the operator of the worldautomatics.com website and as a data controller for personal data collected through our web presence and partner portal.

Company name: World Automatics
Website: www.worldautomatics.com
Contact: info@worldautomatics.com

2. What data we collect

2.1 Enquiry and configurator form

When you use our product configurator or contact form, we may collect:

• Full name and company name
• Email address and phone number
• Location type and installation preferences
• Message content you submit voluntarily

2.2 Partner portal

Authorised distributors using the Partner Portal may have the following stored locally in their browser:

• Company branding details (name, email, logo)
• Configuration offers generated for their clients
• Lead contact details entered manually into the portal

2.3 Technical data

When you visit our website, standard server logs may record your IP address, browser type, referring URL, and pages visited. This data is used solely for security and performance monitoring.

3. How we use your data

We use the personal data you provide to:

• Respond to your enquiries about our products or distribution programme
• Prepare and send configuration offers or quotations
• Communicate information relevant to a potential or existing business relationship
• Improve our website and product configurator experience
• Comply with legal obligations

We do not use your data for unsolicited marketing, profiling, or automated decision-making that produces legal effects.

4. Legal basis for processing

Under the EU General Data Protection Regulation (GDPR), we process personal data on the following legal bases:

• Legitimate interest (Art. 6(1)(f) GDPR) — to respond to B2B enquiries and manage partner relationships
• Performance of a contract (Art. 6(1)(b) GDPR) — when processing is necessary to fulfil a distribution or sales agreement
• Consent (Art. 6(1)(a) GDPR) — where you have explicitly opted in, for example by submitting an enquiry form
• Legal obligation (Art. 6(1)(c) GDPR) — where required by applicable law

5. Data sharing and third parties

We do not sell or rent personal data. We may share data with:

• Email service providers — to deliver responses to your enquiries
• PDF generation tools — configuration offers are generated client-side using open-source libraries (jsPDF); no data is sent to external servers
• Legal or regulatory authorities — only where required by law

Any third-party service providers are bound by data processing agreements and may not use your data for their own purposes.

6. Data retention

We retain personal data only for as long as necessary:

• Enquiry data: up to 24 months from last contact, unless a business relationship develops
• Partner account data: for the duration of the partnership plus 3 years for legal compliance
• Server logs: up to 90 days

Data stored in your browser's localStorage is entirely under your control and is never retained by our servers. You can clear it at any time via your browser settings.

7. Your rights (GDPR)

If you are in the European Economic Area, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data ("right to be forgotten")
• Right to restriction — to limit how we process your data in certain circumstances
• Right to portability — to receive your data in a structured, machine-readable format
• Right to object — to processing based on legitimate interests
• Right to withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, contact us at info@worldautomatics.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

8. Cookies and local storage

Cookies

Our main website does not currently use tracking or analytics cookies. If we introduce cookies in the future, we will update this policy and request consent where required.

localStorage

The Partner Portal uses the browser's localStorage API to save configurations, settings, and lead data locally on your device. This data does not leave your browser unless you explicitly send it (e.g. via the email or PDF export features). You can clear localStorage data through your browser settings at any time.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration, including:

• HTTPS encryption for all data in transit
• Restricted access to internal systems
• Regular review of security practices

No method of transmission over the internet is 100% secure. If you suspect a data breach, please contact us immediately at info@worldautomatics.com.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

For material changes, we will notify active partners directly by email.

11. Contact

For any privacy-related questions, requests, or concerns, please contact us: